Send Surveys through Interactive Voice Response (IVR)
Surveys administered by voice call are able to reach anyone with a mobile phone, even illiterate populations and those without internet access. Interactive Voice Response surveys allow you to quickly call thousands of phone numbers using an automated system and pre-recorded messages. Respondents key in survey responses via their mobile phone dial pad. IVR surveys are useful for administering voice call surveys without the need to recruit and train call center interviewers.
GeoPoll’s Process: IVR Surveys
Identify Audience
GeoPoll can administer interviews via IVR in almost any country in the world
Design Survey
GeoPoll will assist you with your research design, including writing survey questions and advising on best practices
Script Survey
GeoPoll's team scripts your survey in our platform and records IVR segments
Administer Surveys
Interviews are made by an automated system which stores all responses in GeoPoll's central database
Analyze Data
GeoPoll provides data in your chosen format, which can include pivot tables, raw data, written reports, or custom visualizations
GeoPoll Advantages
How GeoPoll’s mobile-based methodologies can help you gather vital data across the globe.
Extensive Call Center Network
GeoPoll manages thousands of interviewers in call centers in over 60 countries in Africa, Asia, and Latin America.
Existing Database of Respondents
GeoPoll can target our respondents by demographics, use Random Digit Dialing, or client-provided sample.
Multi-Modal Data Collection
Seamlessly conduct research via CATI voice calls, 2-way SMS messages, web links, and other mobile-based modes.
Full Service Research Team
Our experienced team manages everything from questionnaire design to interviewer training and data analysis.